GamezSpot
Terms and conditions
Last updated
The domain www.gamezspot.in (“Website”) is owned and operated by GamezSpot (“we”, “us”, “our”). By accessing or using our Website, registering an account, purchasing products, selling products, or using our services, you agree to these Terms & Conditions and all applicable policies published on the Website.
1. WEBSITE USE
You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account. Any unauthorized use of your account must be reported to GamezSpot immediately.
GamezSpot may update or modify these Terms & Conditions at any time. Continued use of the Website after changes are published constitutes acceptance of the revised terms.
2. COMMUNICATION & ORDERS
You agree to receive order updates, account information, service notifications, promotional messages, SMS, calls, and emails through your registered contact details.
All orders are subject to product availability and acceptance by GamezSpot. We reserve the right to cancel or reject an order and to correct pricing or technical errors where applicable.
3. CANCELLATION & REFUNDS
Orders generally cannot be cancelled after dispatch. Damaged or incorrectly delivered products must be reported to customer support within 24 hours of delivery.
Pre-owned games are eligible for replacement only for genuine functionality issues and may be subject to verification. Pre-owned hardware carries a 30-day limited warranty. Issues reported within the first 7 days may qualify for replacement, while later issues may be handled through servicing. Physical damage, tampering, unauthorized repairs, or broken warranty seals may void the warranty.
A 3% processing fee including applicable taxes may apply to prepaid Razorpay cancellations made before dispatch, except where cancellation is due to GamezSpot's fault, such as stock unavailability.
Eligible refunds may take up to 7 working days and are normally returned to the original payment method.
4. PRE-OWNED PRODUCTS
Pre-owned products may not include DLC codes, manuals, original artwork, or other accessories unless specifically mentioned. Minor cosmetic box damage may be present. Regional versions may differ, and free PS5 digital upgrades through PS4 discs are not guaranteed.
5. SHIPPING
Eligible prepaid orders may receive free shipping. Orders placed before 1:00 PM IST on business days may be dispatched the same day. Delivery timelines vary by location and may generally take 7–10 working days. Tracking information will be shared after dispatch.
6. SELL / TRADE-IN
Customers selling products confirm that they are the lawful owner or have authorization to sell the item. GamezSpot will inspect submitted products and determine the final cash or store-credit value.
Products must be accurately described and properly packaged. Hardware with tampered warranty seals, unauthorized repairs, or significant physical damage may be rejected. Game discs with heavy scratches or damage may also be rejected.
If the item's condition differs from the submitted description, GamezSpot may provide a revised valuation. The seller may accept the revised value or request return subject to applicable charges.
7. GAMEZSPOT WALLET
Store credit can be used for purchases on www.gamezspot.in. It is non-transferable and cannot normally be withdrawn as cash or transferred to a bank account.
1 GamezSpot Credit = ₹1.
8. EXTENDED WARRANTY
Extended warranty is an optional service covering eligible internal hardware failures, subject to exclusions. It does not normally cover accessories, unauthorized modifications, physical damage, tampering, jailbreaking, piracy, or unauthorized repairs.
For pre-owned hardware, coverage begins after the standard 30-day warranty. For new hardware, it begins after the manufacturer's warranty expires.
9. GOVERNING LAW
These Terms & Conditions shall be governed by the applicable laws of India. Disputes shall be subject to the jurisdiction of the competent courts in Vellore, Tamil Nadu, India.
10. CONTACT
GamezSpot
Website: www.gamezspot.in
Registered Office: 2, Azad Rd, Kamaraj Nagar, Ramset Nagar, Thorapadi, Vellore, Tamil Nadu – 632002, India
Customer Support: [Insert Email]